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TCL Guwahati Recruitment 2022 - Customer Service & Relationship Manager Vacancy

TCL Guwahati Recruitment 2022

Last Date: 20/01/2022

Job in Tata Capital Limited 2022


Tata Capital Limited (TCL) has invited application for recruitment to the posts of Customer Service & Relationship Manager vacancy in its office at Guwahati, Royal Arcade, 3rd Floor, B.Baruah Road, Guwahati, Assam, 781007. Interested and eligible candidates may apply online at official website of TCL (www.tatacapital.com)

TCL Guwahati Recruitment

TCL Guwahati Recruitment 2022


1. Customer Service 
No. of Post: Not mentioned

Educational Qualification: Graduate in any discipline.

Job Description: Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Job Role For TCL Recruitment


i) Identify target areas for prospective business

ii) Pre-screen customer segments as per the organization norms

iii) Ensure the number of log in along with disbursement

iv) Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements

v) Execute sales promotion activities to build customer interest in the TCFSL brand

vi) Build strong client relationships both internally and externally and build a strong brand identification with potential customers.

vii) Ensure vendor empanelment and develop relationships with new vendors.

viii) Develop strong distribution channels

ix) Ensure compliance to all Audit / RBI regulations.

2. Relationship Manager 
No. of Post: Not mentioned

Educational Qualifications: Graduate, Masters/ Postgraduate.

Core Responsibilities For TCL Vacancy


Sales Process Management:

i) Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.

ii) Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals

iii) Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business

iv) Develop and maintain strong liaisons with the clients for repeat business or referrals.

v) Maximize number of APFs and increase penetration in the approved APF projects.

vi) Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business

vii) Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management:

i) Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area

ii) Align with the team on ground lead generation activities for Sales.

iii) Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance:

i) Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

ii) Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.

iii) Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

How to Apply for Tata Capital Limited Guwahati


Interested and eligible candidates may apply online for Customer Service & Relationship Manager Vacancy by visiting at official recruitment portal of Tata Capital Limited (TCL) on or before 20/01/2022. They may follow below mentioned steps.

Step 01: Scroll down, go to "Important Web-Links" section .

Step 02: Click on Online Application link.

Step 03: A new webpage will be opened.

Step 04: Enter your email address as required.

Step 05: Enter all your personal and educational details as required.

Step 06: Upload your passport sized photograph and signature and other required documents.

Step 07: Don't forget to take a print of submitted application form.

Important Dates of TCL Vacancy 2022


● Starting date of submission of online application: 24/12/2021
● Last date of submission of online application: 20/01/2022

Important Links of TCL Recruitment 2022

 
Advertisement Details: Customer Service || Relationship Manager


Official Website: Click Here
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